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Outsource technical
writing services
to ITDocumentum
Delivery
Model

IT Documentum offers a comprehensive range of documentation services from end user documentation to courseware development. IT documentum's approach to user documentation is based on best documentation practices deployed in the document development life cycle.

Our start-end documentation service includes:

End User Documentation
 
User Manuals
User Guides
Administrators Manuals
Hardware User Guides
Online Help Systems
Quick Reference Guides
Content Writing (Web)
Courseware/Training Material Development
Corporate Training

Designing User Interface
We volunteer our knowledge to help you to design high quality and more user-friendly user interfaces.

We make your system speak the users' language, with words, phrases and concepts familiar to the user, rather than system-oriented terms. In addition, follow real-world conventions, making information appear in a natural and logical order

 

Customer Benefits
Exploiting our outstanding knowledge and expertise in producing user information, would help you to exceed your customer expectation.

Benefits of our quality documentation process include:

Reduced cost and time for documentation
High quality documentation process assurance
Time to market for your system
Increased user satisfaction and reduced support cost
 

Why choose IT Documentum?

You want to save / reduce documentation costs.
Your own staff has other priorities and you cannot spare their time for documentation development.
You do not have in-house expertise in authoring tools, technical authoring, Web technologies or information design.
There is a fixed budget for documentation, and you need to ensure that you remain within it.
You need to guarantee the highest possible quality for your documents.
 

How can we help you?
You can benefit from the expertise we have gained over many years of designing and writing user information. We can free your development staff from the responsibility of documentation, leaving them more time to do what they do best.

We work with clients to develop user information in a tightly managed, cost-effective way. Not only are we committed to high quality documentation, we also deliver your required solution within an agreed schedule and budget.

You get maximum value from your own staff by allowing them to concentrate on what they do best.
You benefit from the expertise we've gained over many years of designing and writing user information.
The results will improve the performance of your end-users and can significantly reduce your support costs.
Your organization can have access to a fully skilled and efficient resource - whenever you need it - that you pay for only when you use it.
 
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